IDEX Operations & Supply Chain Jobs

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IDEX Logistics Coordinator in Waterloo, Ontario

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses ( around the globe, chances are, we have something special for you.


TITLE: Logistics Coordinator


March 3, 2022


Denise Shackleton






Denise Shackleton

Work Hours:


8:00AM – 5:00PM (M-Th)

8:00AM – 3:00PM (F)


(2) 10 min. & (1) 30 min.

Job Description:

Responsible for exporting shipments effectively and efficiently in accordance with Trade Compliance Regulations and Guidelines.

Routine Tasks:

Facilitate shipments to various destinations worldwide (prepare the appropriate documentation according to destination requirements – commercial invoice, packing slip, bill of lading, B13)

Coordinate transportation and orchestrate deliveries to meet customer demands with little to no delay

Maintain daily volume of shipments to ensure deadlines are met. Review backlog report to gauge daily shipments for on time delivery

Effectively communicate with Quality, Shipping and Crating Teams to ensure timeframes are captured

Review daily shipping report in advance for inaccuracies

Provide transportation rates to Sales Team as requested

Facilitate returned goods from customer facilities upon request (ie rental machines, repairs or replacement parts)

Communicate tracking details and provide documents to customers/reps upon request

Provide documents to sales team for customer approvals

Collaborate with Trade Compliance Specialist to obtain missing information (HS Codes and/or COO’s) to ensure no delay with customs clearance

Maintain record keeping (ie. document scanning)

Occasional Tasks:

Coverage in absence of Team members

Participate in inventory cycle counts

Participate in audit activities

Other duties as assigned

Organizational Relationships:

  • Must interface effectively and regularly with:

  • All levels of the company (Operations, Buyers, Planners, Sales, Finance, Receiving, Shipping, Inventory, Management)

  • All employees (domestic and international)

  • Personnel of Forwarders, Carriers and Couriers

Education and/or Experience:

  • Secondary school diploma or equivalent experience

  • Industry Certifications considered an asset (CITT, CSCMP, CPIM, CCLP, etc.)

  • Minimum 1 year experience in a shipping capacity in a manufacturing environment

  • Very strong knowledge of Trade Compliance regulations/guidelines (required documents, INCO terms)

  • Experience using all major Couriers (UPS, Fedex, DHL, Purolator) and at least basic exposure to their shipping software

  • Ability to build strong relationships with customers and reps to facilitate shipments

Computer Skills:

  • Intermediate Microsoft Office skills with a strong knowledge of Microsoft Outlook

  • Excellent data entry ability/accuracy

  • Experience working with MRP/ERP programs. Visual experience a definite asset

Other Qualifications:

  • Ability to function in a very fast paced manufacturing environment

  • Strong organizational skills

  • High level of attention to detail

  • Prioritizing and multitasking is a must

  • Effective listener

  • Strong communication skills – both verbal and written

  • Works well in a team environment

  • Ability to work with minimal supervision

  • Engage in implementing improvements (ie. processes for efficiency)

Physical Demands:

  • Ability to lift occasionally (50-80 lbs)

  • Required to stand, walk, sit

  • Use hands to handle and reach

Work Environment:

  • Manufacturing facility

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).

Job Family: Operations

Business Unit: Quadro

Job Segment: HST Health & Science Technologies