IDEX Operations & Supply Chain Jobs

Job Information

IDEX Field Technician 1 in United States

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses ( around the globe, chances are, we have something special for you.

This role is on-site but the candidate may be hired from a variety of areas across the USA, at the discretion of the hiring manager.

Overall Purpose

To provide Field Service and technical support as required in a variety of customer applications for transducer installation, commissioning, troubleshooting, and customer training related to the installation of Flow Meter systems.

Job Responsibilities

  • Perform transducer installation and electronic commissioning (start-up) of Flow Meter systems related to international and domestic customer job sites as assigned.

  • Follow technical manual specifications and refer to other internal technical sources and support for successful calibration and performance of Flow Meter systems.

  • Conduct customer training as required per applicable guidelines.

  • Provide customer telephone support when not in the field.

  • Properly document any telephone support effort.

  • Provide project deliverables upon completion of an installation or commissioning electronically.

  • Deliverables include as-built measurements, trip reports, and commissioning reports (parameter lists, acoustic waveforms, etc.).

  • Must be proficient with Microsoft Office programs.

  • Responsible for the proper use and accounting of the ADS issued company credit card.

  • Timely turn-in of expense reports for approval by Project Manager.

  • Promote positive company image to customers in the performance of all duties.

  • Follow all company policies, department procedures, standards, and quality control guidelines.

  • Responsible for the proper use and storage of company tools of the trade as assigned and promptly reports any loss or damage to the Project Manager.

  • Performs preventative maintenance and repairs on Field Service tools and equipment as required.

  • Responsible at all times for knowing basic rules and procedures related to health & safety in the performance of duties, particularly while in the field and adheres to applicable company policies in that regard.

  • Have keen awareness of potential or existing job hazards, advises customer and reports findings to Project Manager for instruction.

  • Promptly reports to Project Manager any incidents of injury sustained while in the performance of work.

  • Completes other special assignments, projects and miscellaneous tasks as requested.

Knowledge, Skills and Abilities

  • Ability to retain technical information and knowledge of procedures related to Flow Meter systems necessary to initiate successful electronic start-up, testing, and troubleshooting of various Flow Meter systems.

  • Knowledge of electronics and mechanical skills required.

  • Must have good organizational skills and computer knowledge.

  • Must be self-motivated.

  • Must be able to multi-task.

  • Good written and oral communication skills required.

  • Associates Degree in Electronics or Instrumentation (or equivalent).

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

The compensation range for this position is $34,900.00 - $52,300.00, depending on experience. This position may be eligible for performance based bonus plan.

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page:

IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

Job Family: Operations

Business Unit: ADS