IDEX Operations & Supply Chain Jobs

Job Information

IDEX Documentation Control Technician in Rochester, New York

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses ( around the globe, chances are, we have something special for you.

Position Summary:

The Documentation Control Technician drives the development and implementation of new processes for document control by collaborating with and influencing internal customers and external vendors. The Document Control Technician will be responsible for growing and managing the organization that processes submittal and re-submittal documentation for customer orders.


  • Reduction in submittal cycle times and improvement in first stage customer approval by continuously driving process improvements throughout the organization.

  • Works integrally with Application Engineering, Project Management and Commercial Engineering during pre and post-award to ensure that all technical and engineering requirements are clearly defined and are included in the submittal/re-submittal(s).

  • Review documentation requirements of customer orders and coordinate, prepare and submit all documentation. Follow-up with customer to ensure all requirements have been met per the specifications.

  • Process pump order changes to update the master parts list package for pump orders not yet shipped ensuring the parts list package is always current prior to shipment.

  • Support shop floor documentation needs as required.

  • Collect and assemble data for both submittal and final data packages. Data will be obtained from Order Entry, Application Engineering, Project Management and Commercial Engineering and various outside vendors. It will be the responsibility of the incumbent to continually improve this process to shorten submittal cycle times.

  • Prepare transmittal and mail data package according to data requests forwarded by Order Entry.

  • Keep accurate record of all data mailed, including data and mailing method.

  • Process requests received from representatives and/or customers for data, parts lists and O&M manuals on a timely basis. Actively works to make this process web-based.

  • Pro-act, monitor and report activities as requested by the supervisor, e.g. efficient turn-around of approval packages to customers is of utmost importance; open orders are to be tracked and completed requests documented.

  • Assist with special projects and other duties as assigned by department manager.



  • Minimum of Associates Degree in Engineering or equivalent experience in technical documentation


  • Knowledge of mechanical and electrical industrial equipment.

  • 2 to 5 years related experience in a manufacturing environment

  • Project Management experience

  • Basic knowledge of mechanical and Electrical drawings

  • Strong working knowledge of Microsoft suite (Word, Excel), Adobe Professional, Nitro Pdf


  • A “customer driven” team player with the ability to enable changes in the business processes and committed to meeting the needs of both internal and external customers.

  • Requires exceptional project management, analytical and problem solving skills.

  • Good communication skills and strong work ethic.

  • Highly detailed and organized


  • Regularly works in an office setting.

  • Frequently required to stand, sit, talk, and hear

  • Must be able to work in front of a computer for a large portion of the day

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

The compensation range for this position is $35,600.00 - $53,400.00, depending on experience. This position may be eligible for performance based bonus plan.

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page:

IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

Job Family: Operations

Business Unit: Pulsafeeder EPO